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From les Échos 26/11/14
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From les Échos 26/11/14
These
websites direct consumers towards the low-cost offers, as comparators and
brokers.
On the energy market, between consumers and
alternative suppliers attempting to get some market shares, some Tom Thumbs
enter the sector of offer comparating and broking. “Finally, the market starts to take off in energy, but awareness is
quite slow, as there are major actors and as the government makes people
believe that it protects them against price rises”, explains Gaël Duval,
CEO of Jechange.fr.
Located in Agen (Lot-et-Garonne, 47), the SME bets on an € 8 million
turnover – as its activities include assurances, telecoms and banking services. The company is
Selectra’s fellow competitor, but this one is a “pure player” in energy, which
claims 100,000 agreements concluded in gas and power this year.
Both SME compare gas and power suppliers’ offers,
which commission them each time an Internet user subscribes to an offer. For the
supplier, the added value of
these intermediaries lies in the acquisition of a new customer, but also in its
customer administrative management, according to one of them.
Playing an international role
As Direct Energie, Planète Oui or ENI have concluded
some agreements with Jechange.fr and pay a commission to eat (from € 30 to 70,
according to the site) for every new customer, Selectra has also drawn
agreements with Proxelia, Antargaz or Gazprom and presents a more exhaustive
activity in the field of offer comparing. Other suppliers
are reluctant to join them. “ We would get many customers in the short term,
but we fear that this kind of players claim a major part of our value chain in
the long term, following the example of Booking.com in the hotel sector”, said
Julien Tchernia, Lampiris development director, which has chosen the
independent comparators of UFC-Que Choisir and of Energie-info at the moment. Bercy services (Finance
Ministry’s watchdog) watch carefully the practices of these new actors, through
the DGCCRF (Directorate for fair trade and consumer affairs and fraud control T’s
note )
Selectra intends to take profit of the end of
regulated tariffs to develop in the field of “ co-ownerships, little industries
or clinics”, said Xavier Pinon, its manager, who will launch also in group
purchases in early 2015. Jechange.fr intends to offer a mobile application
enabling someone to send its power or gas invoice to the site, which shall be
analysed by a call center agent before calling back the customer. Then both
actors express also their will to extend their activities internationally.
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